Frequently Asked Questions

1) How long does it take for an order to be shipped from

Most orders take 7-21 days to be shipped to your address.

2) Is there a refund policy for products returned to

If you are not satisfied for any reason with the product you have received, you may return it provided it is postmarked within 30 days after you receive it. To return an item, repack it in the original carton that it came in and the original shipping carton if available, and send it to 1346 The Alameda, Suite 7-318, San Jose, CA 95116 . Before sending the package, you must get a return authorization #, by e-mailing and this must be displayed on the outside of the package. All shipping charges and merchandise charges will be refunded to you in the same form that payment was received.

3) What is your privacy policy?

Our complete privacy policy may be viewed by clicking here. Basicly, we will not sell or distribute your name and address or e-mail address to any third parties, except for the shipping company that delivers your order.

4) Where is San Jose, CA? San Jose is about 50 miles South of San Francisco.

If you have any further questions, please contact us and we'll do our best to help.
592 Mountain Home Drive
San Jose, CA  95136
United States of America
Phone: 408-914-2751

Please e-mail a request for a return address to return products. Thank you.
© Copyright 2012 -
Privacy Policy